Here’s why SECU accounts are showing negative balances
In a surprising turn of events, numerous members of the State Employees’ Credit Union (SECU) have reported seeing negative balances in their accounts. This alarming issue has sparked concerns across the community, prompting an immediate response from SECU.
According to official sources from SECU, the negative balances are not due to account holder transactions or errors. Instead, they stem from a technical glitch within SECU’s automated systems. This glitch inaccurately deducted double the intended amounts for regular payments, leading to unexpected deficits in member accounts.
SECU has assured its members that they are prioritizing the resolution of this issue. “We are deeply apologetic for the distress and inconvenience caused to our members. Our teams are working around the clock to correct the balances and will ensure that no member faces any financial hardship as a result of this error,” stated a representative from SECU.
For members noticing such discrepancies, SECU advises the following immediate steps:
- Review your recent account statements for any anomalies.
- Contact SECU customer support directly if discrepancies continue.
- Monitor your accounts closely over the coming weeks.
SECU expects to resolve the matter within 48 hours and will update all affected accounts accordingly. They have also pledged transparency throughout the process, promising to release detailed updates as they work towards a solution.
Stay tuned for further developments on this issue as we continue to provide the latest information.
Here’s why SECU accounts are showing negative balances
